Listed in the tree structure on the left, are the most common HARDWARE issues we encounter.

Please click on the one matching your issue.

 iMac does not boot (start)

Connect Printer to the iMac

No Sound in vClass (and general PC/MAC sound issues)

Shut down an iMac properly

Introduction:
All school i-Mac's have the ability to copy and record or burn important information to a blank CD-Rom.  The following steps will demonstrate how this is done.

Please note that school i-Macs can only use blank CD-Rom disks, not DVD disks.

Blank CD-Rom disks can be obtained at stores such as Future Shop, Super Store, London Drugs, Zellers, Walmart, Canadian Tire, most computer stores and online through NCIX Computers at:

http://ncix.com/products/index.php?sku=26619&vpn=21101&manufacture=Kodak

In general, one blank CD-Rom which holds approximately 700 Megabytes of information should be enough for saving from an i-Mac but in special situations, more then one disk may be required.

Once a blank CD-Rom has been obtained, here are the steps to follow when saving information to it.

Step 1:
I'll begin by making sure my i-Mac is plugged in, turned on and ready to go.

Step 2:
Next I locate the CD-Rom slot on my i-Mac which is located on the right hand side of the case, near the top.  Into this slot I gently insert my blank CD-Rom.

Step 3:
I may have to wait a minute or two for something to happen but eventually the following Blank CD message will appear (see below)

I click the "OK" button

Step 4:
I should now see a CD-Rom icon on my computer's desktop with the name, "Untitled CD". 

Step 5:
For this demonstration, I will copy some assignments from my "BIM12 Work" folder and save them on the "Untitled CD", CD-Rom icon.

I'll begin by opening my "BIM12 Work" folder and highlighting the files I want to save.

Next, I'll "Drag & Drop" the selected files on my "Untitled CD", CD-Rom icon. These files will be copied to my CD-Rom.

Step 6:
How do I know the files were actually copied to "Untitled CD", CD-Rom disk?  I double click on the "Untitled CD", CD-Rom icon, to see what files have been copied to the CD.

Step 7:
At the moment, the files copied to the CD-Rom are temporary.  If the CD-Rom were yanked out of the computer or the power turned off, all the information copied to the CD-Rom would be lost.  The process of permanently saving information to a CD-Rom is called "Burning" because a lazer beam actually does burn the CD-Rom in a very precise manner.  That is my next step - to "burn" or permanently save all the information that I have copied to my CD-Rom

 I begin the "Burn" process by dragging my CD-Rom into the trash as if I were ejecting it. As I drag the CD-Rom icon to the Trash, the Trash Basket icon changes to a "Burn icon).

Step 8:
When the actual "Burn" process begins, the following message will appear (Below).  If you wish, you can enter a "Disk Name" for your CD. 

Leave the rest of the settings as they are and click the "Burn" button at the bottom right corner of the screen.

Step 9:
Clicking the "Burn" button will bring up a "Burn Progress Window" to show how long the burn process will take.